Return policy
By ordering through TambourCupboard.com, you agree to the following terms. These policies clarify our refund and return procedures, applicable in the United States.
A. 14-DAY RETURN POLICY
Items must be returned within 14 days of receipt, in original condition (unworn, unused, with tags and packaging). Manufacturer-direct items are final sale and ineligible for returns.
B. RETURN PROCESS
Contact us at support@TambourCupboard.com or +12816101865 to request a return. We will provide a shipping label and instructions; unrequested returns will not be accepted.
C. DAMAGED/Wrong Items
Inspect your order upon delivery. Contact us immediately for defective, damaged, or incorrect items to resolve the issue.
D. EXCHANGES
Exchanges are allowed for damaged, incorrect, or defective items. Contact us to initiate an exchange for wrong-size products.
E. RESTOCKING FEE
No restocking fees are charged for returns.
F. REFUNDS
We will notify you after inspecting returns. Approved refunds are processed to your original payment method, though bank processing times may apply.
G. UNUSED DISCOUNT POLICY
Completed purchases cannot be refunded for unused discounts. Discounts must be applied at checkout; no retroactive adjustments are available.
For questions, contact customer service at support@TambourCupboard.com or +12816101865. Thank you for choosing TambourCupboard.